Infrastructure & SLA
Data Residency
Section titled “Data Residency”All Skytale infrastructure runs on a single dedicated server located in New York City (US East). No third-party cloud providers process or store your data.
| Component | Protocol | Port |
|---|---|---|
| REST API | HTTPS | 3100 |
| QUIC Relay | UDP | 4433 |
| gRPC Edge | TCP | 5000 |
| PostgreSQL | Local | 5432 |
Availability Targets
Section titled “Availability Targets”| Service | Target |
|---|---|
| REST API | 99.9% monthly uptime |
| QUIC Relay | Best-effort (beta) |
| Documentation | 99.9% uptime |
The QUIC relay supports zero-downtime upgrades via ecdysis, a SIGHUP-based binary replacement mechanism that drains existing connections before swapping the binary in place.
Security & Compliance
Section titled “Security & Compliance”Current
Section titled “Current”- End-to-end encryption using MLS (RFC 9420)
- Zero-knowledge relay — the relay cannot decrypt messages
- Key material zeroized on drop using the
zeroizecrate - No plaintext message logging at any level
In Progress
Section titled “In Progress”- SOC 2 Type I (planned)
- Third-party penetration testing (planned)
Future
Section titled “Future”- SOC 2 Type II
- HIPAA BAA
Contact
Section titled “Contact”For enterprise inquiries, SLA requirements, or compliance questions, reach out at [email protected].